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Privacy Policy

Owner action required: Before publishing, replace every square-bracket placeholder and confirm the actual tools, data flows, retention periods and legal requirements. This is a draft, not legal advice.

Last updated: 19 October 2026

1. Who we are

QueryVanta (“QueryVanta”, “we”, “us”. Business contact: Akash Kumar Shaw, Kolkata, West Bengal, India or “our”) provides WhatsApp AI and automation services designed to help real-estate businesses respond to property enquiries, qualify requirements, record lead details, follow up and coordinate handoffs to sales teams.

Business name: QueryVanta. Business contact: Akash Kumar Shaw, Kolkata, West Bengal, India. Legal registration details: not provided. Contact: hello@queryvanta.com. Business address: Kolkata, West Bengal, India (full street address not provided).

2. Information we may collect

Contact details you provide, such as name, business email, WhatsApp number and company name.
Information in messages or enquiry forms, including your requested service and project requirements.
Technical information that may be generated when you visit the website, such as browser, device, basic log and security data.
For client services, property enquiry and conversation data that the client authorises us to process, which may include a prospective buyer’s contact details, property preferences, budget range and preferred visit time.

Please do not send passwords, payment-card details, identity documents or unnecessary sensitive personal information through the website or a demo.

3. How we use information

We may use information to respond to enquiries, assess service fit, prepare proposals, provide and support contracted services, configure and test workflows, maintain security, prevent misuse, keep business records and meet legal obligations. We will not describe a feature as active unless it has actually been configured and tested.

4. Client and prospective-buyer data

Where QueryVanta processes data for a real-estate client, the parties should document their respective roles, permitted purposes, instructions, security responsibilities, retention and deletion arrangements in the service agreement. The client is responsible for ensuring it has an appropriate basis and any required notices or permissions for the data it supplies. QueryVanta should only access and use such data as agreed for the service, subject to applicable law.

5. Service providers and sharing

Depending on the agreed setup, information may be processed by providers used for hosting, workflow automation, AI processing, WhatsApp messaging, email, CRM, spreadsheets, calendar scheduling, security or analytics. The actual providers must be confirmed before launch. We do not sell personal information. We may disclose information where required by law, to protect rights or security, or as part of a legitimate business reorganisation subject to applicable law.

6. International processing

Some service providers may process information in countries outside your own. Before using a provider, the parties should assess applicable transfer requirements, provider terms and safeguards. The actual hosting and processing locations depend on the selected tools and configuration.

7. Retention and security

We retain information only for as long as reasonably needed for the purpose collected, the agreed service, legitimate recordkeeping and legal requirements. Specific client-data retention and deletion periods should be written into the service agreement. We use reasonable technical and organisational safeguards appropriate to the service, but no internet transmission or storage system can be guaranteed completely secure.

8. Your choices and requests

You may contact us to request access, correction, deletion, withdrawal of consent where applicable, or to raise a privacy concern. We may need to verify your identity and may retain information where the law permits or requires it. If your data is held by one of our real-estate clients, please contact that business as well.

Email: hello@queryvanta.com

9. Cookies and analytics

The website may use essential technical features. Analytics, advertising or non-essential cookies must not be represented as active until the relevant tools and consent controls have been confirmed. See our Cookie Policy.

10. Children

Our business services are intended for businesses and adults. We do not knowingly seek to collect children’s personal information through this website.

11. Changes

We may update this policy as our services or legal obligations change. The revised version will show an updated date.

12. Contact

Privacy questions or requests: hello@queryvanta.com. Legal operator and address: Kolkata, West Bengal, India; full street address and registration details are not provided.